We ship with DPD, Bpost or PostNL inside Europe, Outside Europe we ship with BPost.
At Horseworldeu, we do our best to dispatch all available items to you within 24 hours of receiving your order. Where possible we dispatch the same day. When an ordered item is not in stock we will send you an email so you can decide if you want to wait, want to look for an alternative or cancel the order.
Shipping costs
France, Belgium, Germany, Netherlands, Luxembourg, Ireland :
orders from € 0 upto € 89.99 : € 9.99
orders from € 90 : free (upto 25 kg)
Czechia, Denmark, Hungary, Italy, Poland, Portugal, Spain, United Kingdom
Australia, Hong Kong SAR, India, Japan, Kuwait, Mexico, New Zealand, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Thailand, Tunisia, United Arab Emirates, Chile, Brazil, Uruguay, Georgia, China, Macao SAR, Kazakhstan, Indonesia, Lebanon, Guadeloupe, Egypt, Malaysia, Bosnia & Herzegovina, Croatia, Malta, Morocco, Norway, South Africa, Suriname
orders from € 0 upto € 99,99 : € 42.99
orders from € 100 upto 299,99 : € 27.99
orders € 300 and up : free, all upto 4 kg.
If your order is heavier or if you are in another country, please contact us with an e-mail in contact@horseworldeu.com.
We are not liable for custom duties when goods are being shipped outside the European Community (like the United Kingdom).
Fast shipping
Fast shipping with DHL Express or FedEx is also possible at an extra charge. Please contact us on email contact@horseworldeu.com or whatsapp before placing the order. Please mention what item(s) you would like to order and we will come back to you.
Shipping with DHL is available for :
United States, Canada, Switzerland :
orders from € 0 upto € 109.99 : € 49.99
orders from € 110 upto € 199.99 : € 39.99
orders € 200 and up : € 19.99
Australia
orders from € 0 upto € 99,99 : € 89.99
orders from € 100 upto 299,99 : € 69.99
orders € 300 and up : € 39.99
How fast it is, depends on the available flights but in general it is under a week. If an item is not in stock of course it will be longer.
Returns
You can return items within 14 days of receipt of your order. Please note items must be returned within this time-frame in a saleable condition, unused with garment tags attached.
Please note that the below items cannot be returned unless faulty:
Embroidered Goods
Made to Measure Items
Bespoke items made in personalised colours
Sales items
Goods are returned at the expense of the customer and an additional delivery fee is incurred for replacement items by the customer.
How to return Goods:
Contact us and we will issue you with a Code which must be stated clearly on the returned package.
We will also provide you with the returns adress.
Returned goods are posted at your own expense.
Please contact us should you need any further information: contact@horseworldeu.com
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These bits are great and all of our horses tend to go kindly in them. Using for harness racing mostly. Horseworldeu - Great service and answered emails promptly with tracking provided. They shipped the goods promptly and by ordering OS we beat the Aust companies wait time by half! Received bits in 3 weeks from order date! Great job and will recommend again
Trust inno sense loose ring bit
Leena Sysiö-Jyrkinen
Perfect breeches for a perfectionist
As perfect as they come! I bought a pair of raspberries and am more than satisfied! The fastening system is genius, in a world filled with a zillion unpractical and easily broken systems. Thank you 🧡
Ego 7 EJ jumping breeches ladies
Alicia Greulich
HFI Hunter reins with leather loops
These reins are great! I don’t like the bulk of traditional rubber reins, but these are thin, soft, and grippy, with an elegant leather side. I think they’re my new favorite reins!
HFI Hunter reins with leather loops
Alicia Greulich
HFI hackamore bridle
Beautiful bridle, exactly what I was looking for! I have a 16hh TB with a long fine face, so she can be difficult to fit. The cob size fit her pretty well! The leather quality is great, very soft and supple from day 1, for a pretty good price too!
